1. How to Initiate a Return:
   Products can be returned or exchanged within 7 days from the date of receipt of orders.
   To initiate a return or exchange request, please visit https://theaars.returnscenter.com/ and provide your Order ID and Email ID used for the order.
   Ensure to upload at least 3 images for us to assess the product's condition. Requests without images will not be entertained.
   Please note, any exchange or return request made after 7 days from the delivery date will not be accepted.
   Once your return/exchange request is successfully submitted, our team will monitor it, and upon meeting all conditions, we will arrange for a reverse pick-up.

2. Items Not Eligible for Return: Please note that certain products are not eligible for return, including:

   • Products returned without all original packaging and included items.
   • Items that have been worn or washed.

We may request images of the item/packaging to facilitate the return process.

Important Conditions for Return/Exchange Requests:

• All items must be unused and in their original condition with all original tags and packaging intact.
• Size exchanges are allowed under the Exchange Policy, subject to serviceability by our Logistics team.
• If your purchase included a free gift/offer, both the main item and the free product must be returned.

Refund:

1. Refund Process: Refunds will be processed and credited to your account within 15-20 working days from the date of the courier being received at our warehouse. Please note:
   • Any shipping/COD charges incurred at the time of placing the order will not be refunded.
   • If the total order value, after return, is below Rs. 2000, shipping charges Rs.150 will be deducted from the refund value.

Feel free to contact us if you have any further questions or concerns regarding returns or refunds.

Contact Us-

Mail id- aars.xi21@gmail.com
Contact no.- +919981021611